Reliable co-operation with stakeholders

Sponda has several stakeholder groups who all have different expectations towards us. We strive to meet these expectations in accordance with our values and procedures. The aim is active and open dialogue, based on reliability and integrity.

The table below summarises our key stakeholders, their expectations towards us and the measures we take to meet these expectations. More information on stakeholders is available on the Sponda website.

Stakeholder group

Expectations towards Sponda

Sponda’s actions

Personnel

  • Permanent employment and stable income
  • Safe working conditions
  • Being informed of matters concerning the company
  • Opportunities for personal development at work
  • Equal and non-discriminatory treatment
  • Open communication
  • Good reputation
  • Offering good work opportunities
  • Good opportunities for training
  • Effective internal communications and an atmosphere of open dialogue
  • Ensuring occupational health and safety
  • Performance and appraisal discussions and job satisfaction surveys
  • Equal and non-discriminatory treatment of employees

Customers

  • High-quality energy-efficient business premises
  • Responding to changing spatial needs and working methods
  • Facility services
  • Good customer service
  • Taking environmental responsibility into consideration
  • Long-term partnerships
  • Offering practical, adaptable and energy-efficient business premises
  • Developing office concepts and services
  • Developing better retail locations
  • Developing customer service channels and services
  • Regular contact with customers
  • Creating the conditions for long-term partnerships
  • Guiding customers towards operations that conserve energy and the environment

Investors and owners

  • Dividend yield
  • Risk management
  • Responsible and transparent operations
  • Increase in shareholder value
  • Reliable information on the company
  • Highly competent rental organisation
  • Competitive dividend policy
  • Reliable and transparent financial reporting
  • Identifying risks and reacting to them

Financiers

  • Achieving financial targets
  • Identifying risks and reacting to them
  • Effective management of financial risks
  • Maintaining a reputation as a responsible debtor

Subcontractors

  • Equal treatment of subcontractors
  • Adherence to agreements
  • Long-term subcontractor relationships
  • Effective purchasing and quality processes
  • Monitoring and supervising the work and quality of subcontractors

Media

  • Active, open and responsive communications
  • Reliable information on the company
  • Timely, reliable and open communications
  • Developing and expanding communications channels

Society and
the authorities

  • Compliance with legislation and other regulations issued by the authorities
  • Responsible and transparent operations
  • Paying taxes
  • Monitoring legislative developments and introducing the company’s perspective to the discussion
  • Participation in the development of cities
  • Improving the energy efficiency of business premises
  • Providing jobs

Organisations

  • Participation in the activities of industry organisations
  • Dialogue
  • Active involvement in various organisations
  • Developing the industry in partnership with industry organisations

Other stakeholders,
such as educational institutions and various research and development organisations

  • Providing opportunities for internships and thesis writing
  • Participation in the industry’s research and development activities
  • Providing study opportunities to students in the field of real estate
  • Joint projects with educational institutions in the field of real estate