Objectives and measures: Transparent and ethical operations
Objectives for 2015
- Implementing the Code of Conduct and the UN Global Compact with personnel and interest groups
Measures taken in 2015
In 2015, 93 per cent of Sponda’s personnel in Finland and Russia completed training on the Code of Conduct. Everyone at Sponda is responsible for acting in accordance with the Code of Conduct. Conduct that is in breach of the company’s ethical principles must always be reported. During the year, we created an internal feedback channel for reporting nonconformities. Reports can be submitted anonymously if necessary. Received reports are discussed by the Code of Conduct steering group and forwarded to Sponda’s Executive Board if necessary. We received no reports in 2015.
In 2014, Sponda signed the UN Global Compact and made a commitment to reporting annually on measures taken to promote the Global Compact. The first Global Compact report will be prepared concerning the year 2015. The Code of Conduct training also covered the principles outlined in the Global Compact.
The best property investment company in the Nordic region according to the CDP Climate assessment
In 2015, Sponda was ranked as the best property investment company in the Nordic region in the CDP Climate assessment, which measures companies’ greenhouse gas emissions, emissions targets, measures to reduce emissions, business risks and opportunities related to climate change, and reporting on these matters. We achieved inclusion in the CDP Nordic Climate Disclosure Leadership Index (CDLI) for the first time, and received recognition for our comprehensive climate reporting as well as our Energy efficiency programme, which includes the management of carbon dioxide emissions.
In 2015, Sponda was awarded a Green Star for the third consecutive year in the Global Real Estate Sustainability Benchmark (GRESB) study. Our score improved by 17 per cent from the previous year, which is a result of the accomplishments of Sponda’s Energy efficiency programme and increasing waste recycling at properties. The Green Star is awarded to companies in the property industry that measure, implement, manage and develop responsibility successfully as an integral part of their business operations.
Continuing improvement in property management services
The development of property management and maintenance services was continued in 2015. New property service agreements were signed during the year with the aim of building flexible and development-oriented partnerships between the parties involved to ensure that property services are implemented with high quality and cost-efficiency.
Sponda’s properties and property services are managed by a partner network comprising tens of suppliers. Sponda places particular focus on the reliability of service providers and their responsibility for consistent quality in service provision. This was reflected during the year 2015 in improved customer feedback regarding property services.
In addition to customer feedback and continuous reporting data, the quality of property services is also monitored by means of twice-yearly property audits and the self-evaluation of service production. The audits have been systematically developed further, which helped the company achieve an improvement in the quality of property maintenance services in 2015.
Objectives for 2016
Responsibility in the supply chain
- A Code of Conduct for the supply chain will be drafted in 2016. The responsibility principles for the supply chain will be included in newly signed and renewed agreements.
- Maintain GREEN STAR rating in international GRESB (Global Real Estate Sustainability Benchmark) reporting and improve reporting further.