Managing responsibility

The principles and practices Sponda applies to the management of its business operations also apply to the management of responsibility to a large extent. The advantage of this integrated approach is that responsibility matters are linked to existing management processes.

Sponda’s practices for managing responsibility are based on the company’s strategy, as well as the following guidelines and commitments:

  • Sponda’s Code of Conduct
  • The UN Global Compact
  • The company’s internal operations handbook                                                                                                                

Managing responsibility priorities

Sponda has six responsibility priorities that are based on its strategy. The management of the key aspects of these priorities at the Executive Board level is allocated to the Senior Vice President, Corporate Planning and IR, who is responsible for strategy, the Senior Vice President, Property Development, and the Chief Financial Officer, who is responsible for human resources. At the Executive Board level, the Senior Vice President, Corporate Planning and IR is in charge of corporate responsibility, while the Senior Vice President, Property Development, is in charge of environmental responsibility. The President and CEO is in charge of the overall management of responsibility and the achievement of the targets set.

Where necessary, responsibility matters are also discussed at Sponda’s Board of Directors’ meetings.

The management of Energy and environmental efficiency is the responsibility of the Sustainability Manager. She reports to the Senior Vice President, Property Development, who is in charge of environmental responsibility at the Executive Board level. The environmental responsibility steering group, which meets approximately six times per year, consists of the Sustainability Manager and four members of the Executive Board. The Executive Board monitors the progress of company-level environmental targets on a monthly basis.

The management of the Property locations responsibility priority is assigned to the President and CEO in co-operation with the Senior Vice President, Corporate Planning and IR, the Senior Vice President of Investment Properties and the Senior Vice President of Property Development.

Enhancing the customer experience is the responsibility of the Customer Experience Manager. He reports to the Senior Vice President, Corporate Planning and IR, who is responsible for the customer experience at the Executive Board level. The customer experience steering group, which meets approximately six times per year, consists of the Customer Experience Manager and three members of the Executive Board.

The management of the Investing in employees priority is the responsibility of the HR Manager. She reports to the Chief Financial Officer, who is responsible for human resources at the Executive Board level.

At the Executive Board level, the priorities Transparent and ethical operations and Taking the industry forward are the responsibility of the Chief Financial Officer, and the Senior Vice President, Property Development. Operational management responsibility is allocated between the Purchasing and Quality Manager, the Sustainability Manager and the Chief Legal Counsel, depending on the area of operations in question.